Company: Hiring a Operation Executive– for one of our key clients
Job Title : Operations Executive
Location : Dhaka, Bangladesh
Department : Operations
Reports to : Country Manager
Salary : Negotiable
Employment Type: Full-time
Job Purpose:
The Operations Executive will be responsible for managing the complete visa application process, ensuring accurate and timely submission of documents to relevant authorities, and maintaining proper documentation for audit purposes. This role requires attention to detail, strong organizational skills, and the ability to handle multiple operational tasks efficiently while maintaining high levels of accuracy and compliance.
Principal Accountabilities:
| Expected Results | Major Activities |
|---|---|
|
• Smooth and timely visa application process |
Prepare online visa application forms and gather required documents; review documents for accuracy; submit applications to relevant authorities |
|
• Compliance with regulations and audit requirements |
Maintain accurate records of visa applications, payments, and correspondence; ensure secure storage of documents for audits |
|
• Effective client coordination |
Communicate with clients to schedule appointments and interviews; provide application status updates |
|
• Accurate and efficient data management |
Enter and update company database; verify and correct data as needed; generate reports as requested by management |
|
• Continuous operational improvement |
Stay updated on visa regulations and procedures; collaborate with team members to enhance service quality |
Requirements & Qualifications:
Requirements:
- Experience in visa processing or a related operational role preferred
Educational Qualifications:
- Bachelor’s degree preferred; candidates from Pharmacy background will be given preference
Major Challenges:
- Managing multiple visa applications simultaneously while maintaining accuracy
- Keeping up-to-date with frequently changing visa regulations
- Ensuring timely submission of all required documents to avoid delays
Skills and Competencies:
Technical Skills:
- Familiarity with online visa application systems and procedures
- Strong typing speed and accuracy
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Knowledge of IT and graphic designing will be an advantage
Personal Characteristics:
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal abilities
- Positive attitude with a customer service
orientation
Core Competencies:
- Data accuracy and integrity
- Task prioritization and multitasking
- Compliance and confidentiality management
Key Decisions:
- Determining document completeness before submission
- Scheduling client appointments and follow-ups
- Managing prioritization of urgent visa applications