Do you see yourself as a Manager Revenue Assurance!
Are you passionate, hardworking, negotiator, enthusiastic, committed?
If most of these above qualities matched with you, a top-rated company like us would like to hear from YOU! We love to employ talented candidate who apply the same amount of above quality to their jobs as they do to their wellbeing/ passion. By sharing your expertise and knowledge proficiency, you will help us to achieve our vision.
Position Title: Manager Revenue Assurance
Department: Revenue Management
Location: Dhaka
No. of Vacancy: 1
General Summary:
In this position, the Manager will be responsible for all aspects of revenue assurance including reporting, advanced data analysis, management, prevention and business process change. They will monitor financial and operational metrics, work with other departments to implement best practices and define error resolution processes. This role requires a unique blend of business and technical skills to effectively drive the required activities.
Duties and Responsibilities:
- Participate in business process changes that may affect the company’s ability to identify, monitor or collect revenue (e.g., new system implementations/upgrades, new product roll outs, etc.)
- Continuously work to understand and mitigate losses to ensure the highest levels of revenue recognition.
- Maintain in-depth understanding of industry trends relative to revenue assurance practices.
- Promote quality assurance for all processes impacting revenue
- Perform regular reconciliation and analysis of revenue streams
- Monitor collection processes for accuracy
- Reconcile activity between network elements and billing
- Create queries and reports to support ongoing monitoring of initiatives as well as ad-hoc reports as required
- Develop key recovery metrics
- Perform data manipulation and analysis using tools such as Business Objects, SQL and MS-Access
- Understand and aggregate revenue assurance activities across the business and ensure they are working effectively
- Analyse data/reports to identify opportunities and areas for improvement
- Create executive level reporting with 100% accuracy and advanced level presentation
Educational Qualifications
- BSc Computer Science from any reputed university.
Requirements :
- Around 4 years of Experience in Application support / Production support
- Excellent knowledge on technologies such as SQL, UNIX, Shell Programming.
- Working as a Production Support Engineer
- Involved in deployments, Patch & release.
- Good exposure on AWK and SED Concepts.
- Good debugging skills on UNIX production environment and Shell Scripting.
- Good knowledge on scheduling jobs using crontab
- Extensively worked on FTP and SFTP
- Good understanding on ITIL concepts.
- Understanding of Oracle & Hadoop will be added advantage
- Responsible for Providing L2 support.
Skills Required:
- Build working relationship with clients.
- Team Worker with good interpersonal, communication and fast learning skills.
- Good knowledge on Incident management, Problem management, Change management.
- Good analytical and problem-solving abilities
- Understanding of Oracle & Hadoop will be added advantage
- Escalates the incident to the concern teams for necessary actions.
- Highly adaptive to any type of work environment and technology.
- Good at communicating with customers and resolving issues.
- Good in documentation preparation and reporting
- Solid knowledge of fundamental accounting principle
- Ability to write advanced SQL and analyze large data sets
- Strong PC software application skills including spreadsheets, databases, word processing and presentation software
- Advanced level experience in developing business objects reports
Age: Max 40
Physical Features: Sound Health energetic
Core Competencies
Operating Systems: Unix, Windows, Linux
Database: SQL, PL/SQL
Scripting: Shell
Tools and Technologies
Oracle 9i/10g,
Unix, Red-hat Linux
Windows Family, BMC Remedy 8, ITSM
Crontab
Salary: As per company policy
Job Category: Revenue Management
Job Type: Full Time
Job Location: Dhaka