Company: infinigent Consulting Limited
Job Title: Senior Executive/Assistant Manager (BPO)
Location: Gulshan 01
Working Days: Sunday to Thursday
Salary: Negotiable
Job Purpose
The Sr. Executive / Assistant Manager (BPO) will be responsible for managing day-to-day financial operations for clients, including addressing queries, handling accounting entries, managing payables and receivables, and ensuring compliance with accounting standards. The role also involves preparing financial statements and maintaining accurate records to support the financial health and transparency of client operations..
Key responsibilities:
| Expected Results | Major Activities |
|---|---|
|
Ensure timely and accurate client communication |
Address and resolve client queries as per SLA; explain financial data and reports |
|
Maintain accurate accounting entries |
Record financial transactions with proper classification in accounting software |
|
Monitor and reconcile incoming payments |
Verify payments against invoices; keep systematic records |
|
Manage payables and receivables efficiently |
Coordinate with vendors and clients to process and reconcile accounts |
|
Prepare complete financial statements |
Compile balance sheets, income and cash flow statements; analyze financial data |
|
Ensure regulatory compliance |
Follow financial regulations, policies, and support audit documentation |
|
Organize financial documentation |
Maintain accurate records of invoices, receipts, and financial documents |
Major Challenges:
- Handling multiple client accounts and ensuring all entries and reconciliations are timely and accurate
- Adhering to regulatory compliance and internal accounting policies in a dynamic BPO environment
- Managing high volumes of transactions and resolving payment discrepancies
Key Decisions:
- Identifying and resolving discrepancies in financial data
- Prioritizing workload to meet SLA deadlines
- Suggesting process improvements in financial documentation and reporting
Educational Qualification:
BBA/MBA in Accounting or Finance; CA or ACCA part-qualified preferred
Relevant Experience:
A minimum of 3–4 years of experience in this field
Technical Skills:
Accounting software proficiency, data entry accuracy, reconciliation and reporting expertise
Personal Characteristics:
Detail-oriented, analytical, responsive, organized, and deadline-focused
Core Competencies:
Client servicing, financial reporting, payable/receivable management, regulatory compliance
The incumbent will be responsible for performing any other tasks as assigned by management.